• “In a world where money is no longer the primary motivating factor for employees, focusing on the employee experience is the most promising competitive advantage that organizations can create.”

Jacob Morgan, keynote speaker, futurist and author of The Employee Experience Advantage

• “Engaging customers and employees is about understanding–and delivering on–their needs and expectations.”

Gavyn McLeod, Igloo Software

• “Our people-first approach, which has guided our company since it was founded, means when our company does well, our people do really, really well. Our people work incredibly hard and deserve to share in Southwest’s success.”

Gary Kelly, CEO, Southwest Airlines

• “Success is not final; failure is not fatal. It is the courage to continue that counts.”

Winston Churchill

• “Nothing can stop the man with the right mental attitude from achieving his goal.”

Thomas Jefferson

• “We can’t help everyone, but everyone can help someone.”

Ronald Reagan, 40th President of the United States

• “Deal with it before it happens. Set things in order before there is confusion.”

Lao Tzu, Chinese Philosopher and Writer

• “The distance is nothing; it is only the first step that is difficult.”

Marie Anne de Vichy-Chamrond, 18th Century French Writer